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Right choice for New Car Service

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The fact is that you are free to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Considering getting the most out of the end of year car sales or have a new years rsolution to have your new car serviced? Here is some sound advice from Auto Stop in Salisbury.

Getting a new car is one of the most considerable investments you'll make, so the smart approach is to do what you can to maintain it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

The fact is that you are free to decide which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You do not have to have the car serviced by the dealership it was purchased from for service or repairs. Provided the work is performed to the manfufacturers specifications by a suitably skilled person and uses proper quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Auto Stop mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Auto Stop mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Auto Stop will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between extended, statutory and manufacturer warranties to help you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So look out for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, at the point of sale. Much of the time these ‘extra’ warranties may include quite prohibitive restrictions or provisions, and can sometimes seem too good to be true. Many times these warranties provide barely any additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.

Such warranties are very unlikely to bring to your attention the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you may need to travel to get your car serviced or extra waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services